Troubleshooting

Pins that don't show, missing screenshots and other snags.

4 articles

• Pins aren't showing on the pageWork through these checks when pins are on the board but not on the site.
• Screenshots are missingEvery pin saves a screenshot. Here's what to check when one doesn't.
• The extension says I'm not signed inThe extension shares your Sitemark sign-in from the browser. Here's how to reconnect it.
• Contact supportHow to reach us, and what to include so we can help quickly.